1. Nature of This Service
Norfolk Residents Directory is a privately operated reference. It describes and links to public rolls, record indexes, and directory collections concerning Norfolk, Virginia. It does not host government records and has no connection to any office, court, or records custodian.
2. Permitted Use
Use the service only for lawful purposes. You may not use it, or material found through it, to:
- Stalk, harass, intimidate, threaten, or harm any person
- Locate someone protected by a restraining or protective order
- Commit identity theft or fraud
- Make an FCRA-regulated decision about credit, employment, housing, insurance, or a related purpose
- Scrape, copy, or republish the service's content at scale
- Disrupt the service's operation or security
3. Not a Consumer Reporting Agency
This service is not a consumer reporting agency as defined by the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. Nothing here, including material from a linked search tool, is a consumer report or may be used to decide eligibility for credit, employment, housing, insurance, or another FCRA-covered purpose.
4. External Services
Government portals and third-party services, including sponsored search tools, operate under their own terms and policies. We do not control their content, availability, pricing, or data practices.
5. No Guarantees
The service is provided "as is" and "as available," without warranties of any kind. We do not promise that content is accurate, complete, or current, or that a linked portal will operate or return a correct result.
6. Liability Limits
To the fullest extent permitted by law, we are not liable for direct, indirect, incidental, consequential, or special damages arising from use of this service or a linked resource, including a decision based on a record found through it.
7. Indemnity
You agree to indemnify and hold the service operators harmless from a claim or demand, including reasonable attorneys' fees, arising from misuse of the service or a breach of these terms.
8. Intellectual Property
The original text, design, logo, and layout are protected by copyright. Linking to a page and quoting a short attributed excerpt is welcome. Republishing full pages or systematically copying content is not allowed.
9. Updates to These Terms
We may revise these terms by posting a replacement version here. Continued use after a revision is acceptance.
10. Restricting Access
We may block or restrict access, without notice and at our discretion, when a user violates these terms or abuses the service.
11. Governing Law
Virginia law governs these terms without regard to conflict-of-law principles. Requests for existing records held by a Virginia public body are subject to the Virginia Freedom of Information Act, Va. Code § 2.2-3704, including its reasonable-specificity and response rules.
12. Severability
If any provision is unenforceable, the remaining provisions continue in effect.
13. Questions
Questions about these terms may be sent through the Contact page.